If you or your business are often in need of support, a contract is a way of saving money, while also ensuring a more consistent support experience. Those with contracts receive discounts on on-site labor and have quicker response times than break-fix customers.
Starter
month/device
$15
Our Best Deal
Suggested for residential or small businesses
Monthly Labor Credit of 0.25 hr/device
$80/hr Remote Support
$120/hr on-site labor
Standard Device Monitoring
Antivirus/Endpoint Detection and Response (EDR)
Semi-annual Maintenance
Patch Management
Standard
month/device
$25
Best Bang For Your Buck
Suggested for small to medium businesses
Monthly Labor Credit of 0.5 hr/device
$60/hr Remote Support
$100/hr on-site labor
Standard Device Monitoring
Antivirus/Endpoint Detection and Response (EDR)
Quarterly Maintenance
Standard Patch Management
Premium
month/device
$50
Full Featured
Suggested for medium to large businesses
Remote Support Credit
Unlimited Remote Support
$80/hr on-site labor
Advanced Device Monitoring
Antivirus/Endpoint Detection and Response (EDR)
Monthly Maintenance
Advanced Patch Management